Guide2lotto Ltd acknowledge the importance of your personal information and we aim to secure and carefully process the information you share with us.
First of all, we do not make money with personal information. We are affected however by companies that make personal information as a main part of their business.
General Data Protection Regulation 2016/679 (GDPR) introduces a number of new obligations and requirements. On 25 May 2018, the GDPR substantially increases the fines that can be imposed by the relevant regulatory bodies in the event of a breach which is 4% of annual global turnover or maximum of € 20 million, whichever is the higher.
Guide2lotto Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalise your experience, your information helps us to better respond to your individual needs.
To register you in our lottery syndicate
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails.
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions or any information needed to fulfill our service or obligation with you.
You can change your mind about your preferences (as defined above) in respect of direct marketing by contacting our Data Protection Officer at 22 Lightwood Road, Waterhayes, Newcastle-under-lyme, ST5 7TT. You can do this at any time.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at
you may choose to have erasure of your information from our service.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
From 14 May 2018 Guide2lotto Limited will not retain any paper files of personal data, except for financial transactional data.
The data is treated as confidential and is only shared with authorized personal. Authorised personnel include, the manager, staffs, financial administrator and accountant.
Financial transactional data from previous financial years will be held off site in a secure locked room for 7 years within a se which only Guide2lotto limited staff have access to. After their expiry any paper records will be destroyed by a registered company authorized to dispose of confidential waste
Financial information for online payments are managed by Skrill. Guide2lotto limited hold no payment information apart from what is necessary to receive or send payment.
Members who elect to pay by Standing order have their assigned name only and we don’t have access to the account number and sort code. Those who wished to be paid of their winnings via bank to bank have their account number and sort code in their electronic membership record.
No PC or workstation shall be left unmanned without a suitable password protected screen saver. All PCs and workstations should be closed and password protected overnight.
All Staff should use only their own login to access PCs and membership databases and not share their login details with others.
On Joining the Guide2lotto limited syndicate each member should agree that the Guide2lotto limited will not under any circumstances use their data for any other purpose than for processing and marketing lottery syndicate and membership related services.
Once an individual’s membership with Guide2lotto limited has become inactive their personal data will be retained electronically for 3 years before deletion.
An individual may at any time request the removal of their personal data by contacting email@example.com. Once individual data removal is requested, we will no longer have
An individual may at any time raise a concern by contacting firstname.lastname@example.org.
22 Lightwood Road